State Farm® Insurance Agent Ed Martinez Jr

"It’s a good place I don’t have any problems with this place"

"Ed a sido mi agente desde que me mudé a tulsa. El y su equipo siempre han estado allí cuando los necesito y siempre disponibles y listos para ayudar. Definitivamente lo recomiendo a los demás que están buscando un agente y además bilingüe!"

"Ed has gone above and beyond to help me with my insurance needs. I am always pleased when dealing with State Farm. They are overly fair when it comes to claims. I know this agency has been around for a long time and they are family oriented and invested fully in customer service. Would recommend their services to anyone. ❤️"

"It’s always a good, fast, and fun stop anytime I’m running my monthly errands."

"Stormie and Bianca are the greatest and José is the sweetest"

"⭐️⭐️⭐️⭐️⭐️ I can't say enough good things about Ed Martinez’s and his State Farm Insurance team, especially Bianca and Stormi. When my house flooded, I honestly didn’t know where to start. But Bianca stepped in with a clear plan, giving me a list of what needed to be done, along with trusted recommendations, while still making sure I had all the options available to make an informed decision. Both Bianca and Stormi were beyond helpful, guiding me through the process with care and professionalism. I truly appreciate the commitment Ed, Bianca, and Stormi have to doing what is best for their clients. Highly recommend! Thank you so much!"

"Customer for 12 years. I left because of how I was treated by Bianca..."

"Great and friendly people awesome place to get insurance and do business with"

"Yo nunca regresaria con ellos en mi experiencia muy mal servicio de martinez nunca regresa una llamada y las polizas que tienen son ridiculas"

"My family & I have done business with Ed for years. We could not ask for a better Agent or for any greater service from he and his staff!"

"My family does business with Ed, and in a time of need would never leave you stranded. Always plesant, and assuring that everything will get worked out in a timely manner, good business people -yes, would recommend."

"Told me it’s my fault for not paying attention. I talked to different employees there and they each told me a different reason for charging me TWICE. My mother and i went to talk to Ed and he literally put his hand on my moms face for her to stop talking so he can talk. Never again. Worst customer service"

"Never answer there phone and when they do the costumer service is below average. Had them for a year and they decided to cancel my insurance without notice but honestly I’m glad because now I’m forced to find a better agent"

"Terrible experience. Not a professional agent to do business with. very pleased that we have switched carriers."

"HORRIBLE EXPERIENCE! I have been a customer for over 15 years, my policy holder has been a customer for more like 30. In the last year, our policy has been screwed up more times than I can count. most recently, Bianca, treated me like dirt. I called because I was told my premium was increasing. She argued with me for 30 minutes about the rates increasing but yet, the amount being deducted was lower. It was only lower because of an error that had 3 months ago when they never cancelled a renters policy. Still nothing has been done. I have got quotes from other providers and will be leaving."

"If I coukd rate 0 stars I would. I have also been a customer with state Farm for 10+ years. On two separate occasions within the last year with this agent I have recieved the worst customer service imagineable. The first occasion they were unable to to explain a charge to me and became very hostile when I continued to question. Bianca stated that she had been in the business a very long time and she herself understood but was unable to explain it to me. Of course in the end the charge was incorrect. The latest situation occurred when I canceled my insurance and my bank account was still drafted for the policies after the cancellation. It has been one week and I still have not been refunded the money. Ed became very hostile with me during our last phone call when I again asked if he was sure the check was in the mail. He asked me if I was calling him a liar and asked why I would be questioning him. He stated that he had went above and beyond to help me (that was after they made the mistake of drafting my money out of my account ) and then he hung up on me. Long story short, I would definitely take your business elsewhere. Extremely poor customer service. This last incident confirmed my decision to leave and go with a different company and I am very happy I did."

"I've had insurance through him for 10+ years and never called and asked for anything. The first time I need help, they are impossible to get a hold of. I will be finding a new carrier that focuses on customer service."